Who are we?
We are a small company with few staff but we take the responsibility of gathering, holding and using your information and data very seriously and in accordance with the General Data Protection Regulation (GDPR).
You can contact the Data Controller at:
Digital Ink Blot Media LLP
1 Fulbert Road
Telephone: 01386 210386.
How we collect information
We collect information in a variety of ways from the contact details made available on this website, which include email, phone, text message or social media platforms such as Facebook.
What we collect
We may collect your name, contact information including email address, telephone number and postal address or social media account names such as your Twitter handle or Facebook account name. We may also collect additional information you knowingly choose to disclose verbally by phone or in writing, such as details of a project you wish us to provide costings for.
Why we collect this information
We collect this information so that we can respond to enquiries from users of this website and those who maybe potential customers seeking further details about our work and the services we provide. By collecting a variety of contact details (phone number, email, address etc) we can communicate in any preferred manner or by a method that needs to be more immediate, such as a phone call, rather than an email that may require a greater response time.
What we do with this information
We use the information you provide to communicate exclusively with you, the owner of the information, in order to provide responses or services you have requested from us.
The information we collect will not be disclosed to third parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
How we store the information
Your information is stored by us across a range of electronic and paper media which may include computers, mobile devices, off site servers and printed documents. We take every reasonable step to ensure a secure storage environment for your information including using password and pin protected devices, random password generating software, firewalls, air-gapped digital storage media and locking filing cabinets.
While we adopt as many reasonable security practices as possible we make no guarantee that your information is 100% safe. There is no foolproof guard against hacking, malware or actual physical theft of devices.
How long we store the information
We keep the information we receive from our website users for a period of three years. After this period, for those who have not gone on to become customers or have an ongoing business relationship with us, we destroy all data and information we hold.
Cookies and Google Analytics
Cookies are small files that websites place on a users device that can enhance the users experience and help track how a website is used.
We use a cookie on our website that is to check if you have visited our website before. The first time you visit our site we ask your permission to add a cookie to your device. If you agree the cookie is placed on your device and when you visit again you will not see the pop up asking permission. We have to ask your permission to place cookies on your device by law.
We also use Google Analytics to track how many visits our site gets. Google Analytics can be used to see what pages are viewed, the approximate location in the world the visits come from and how our site is performing in search results for key search terms.
For both the cookie we use and Google Analytics we are not able to see, collect or store any information that can identify you.
Most browsers have settings available that enable you to block or restrict cookies being placed on your device. For more information about cookies and how to adjust your browser’s settings you can visit www.aboutcookies.org. You should be aware that disabling or restricting cookies can disable features on other websites you visit.
There are also software plugins available for most browsers that enable users to block Google Analytics from tracking the websites they use and visit.
Your right to your information
You have a right to know and have access to the information we hold about you. All requests for information will be addressed as quickly as possible but we reserve the right to take reasonable steps to authenticate your identity with respect to any such request or other enquiry.
You can submit requests for access to information to the Data Controller by writing to:
Digital Ink Blot Media LLP
1 Fulbert Road